FAQs

Frequently Asked Questions

FAQs

Frequently Asked Questions

How long does it take for my order to ship?

Most orders ship within 10 business days. Due to surges in orders, Q4 orders may take 15 business days to ship.

Where can I find drivers for my system?

BIMBOX laptop and desktop drivers can be downloaded here:

Where do I download my Nvidia drivers?

Nvidia video drivers can be downloaded → HERE

*Make sure to select the proper video card series.

When does warranty coverage begin?

The warranty plan for a system begins at the date of purchase.

Can I image my new system?

If this is your first BIMBOX system, we advise against imaging. When done incorrectly, system imaging can overwrite the BIMBOX drivers with drivers of the original system the image is from. This can cause a lot of issues including blue screen errors.

If my system needs to be repaired, how do I send it in?

Please make sure to keep your box, foam inserts and packing foam in case you need to ship your system in. BIMBOX will provide you with a prepaid shipping label to send your system into our repair team.

How long does it take for my order to ship?

Most orders ship within 10 business days. Due to surges in orders, Q4 orders may take 15 business days to ship.

Where can I find drivers for my system?
Where do I download my Nvidia drivers?

Nvidia video drivers can be downloaded → HERE

*Make sure to select the proper video card series.

When does warranty coverage begin?

The warranty plan for a system begins at the date of purchase.

Can I image my new system?

If this is your first BIMBOX system, we advise against imaging. When done incorrectly, system imaging can overwrite the BIMBOX drivers with drivers of the original system the image is from. This can cause a lot of issues including blue screen errors.

If my system needs to be repaired, how do I send it in?

Please make sure to keep your box, foam inserts and packing foam in case you need to ship your system in. BIMBOX will provide you with a prepaid shipping label to send your system into our repair team.