In an industry where project success often hinges on split-second decisions and razor-thin margins, treating your workstation purchase like a commodity transaction is a costly mistake. Yet that’s exactly how most AEC firms approach technology procurement — focusing solely on specs and price while overlooking the ongoing relationship that determines whether those impressive specifications actually translate to improved project outcomes. The reality is that hardware is just the beginning; the real value comes from having a technology partner who understands your workflows, anticipates your challenges, and evolves with your business. 

Consider the hidden costs of the typical workstation buying experience: weeks spent researching configurations that may or may not match your actual software requirements, months of troubleshooting performance issues without expert guidance, and the constant uncertainty about whether you’re getting maximum value from your technology investment. When problems arise, and they always do, you’re left navigating generic tech support that doesn’t understand the difference between AutoCAD and Revit, much less the nuances of your specific project requirements. Meanwhile, your billable hours tick away while you wait for solutions that may not address the root cause. 

This is precisely why hundreds of AEC firms have found success with our partnership approach rather than transactional relationships. Partnership with ATG and BIMBOX provides proactive support, customized solutions, and technology guidance that goes far beyond the initial sale. Our teams understand that a structural engineer’s workflow differs fundamentally from an architect’s workflow, point-cloud processing demands different optimization than real-time visualization, and your technology needs evolve as your firm grows and takes on new project types. 

The Performance Partnership Program represents our commitment to long-term success rather than short-term sales. Through guaranteed response times, dedicated account management, and ongoing performance monitoring, we become an extension of your technology team rather than just a vendor. Because in the end, the best workstation is one that’s backed by expertise, support, and a genuine understanding of how technology can accelerate your firm’s success. 

How BIMBOX Stands Out

AEC-focused support with additional support for Autodesk software included 

Full 3-year warranty; after expiration, you only pay for the parts you need replaced 

Ability to connect and work with experts in your field that understand your unique needs and how you work 

Ready to move beyond hardware?

Explore our BIMBOX lineup or reach out today to find out how the BIMBOX Performance Partnership Program guarantees superior uptime and workflow-specific optimization for your firm’s most critical AEC software.